Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Harrison Greenmaki

Harrison Greenmaki

October 16, 2026

5  out of  5
rating by Harrison Greenmaki
"Sharaine was great. Have commercial insurance and she gets me everything needed promptly."
We responded:
"Harrison, thank you for the amazing review! Our Seattle insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Jeff Kalvelage, your State Farm Agent "
Profile photo of Matthew Severs

Matthew Severs

October 15, 2026

5  out of  5
rating by Matthew Severs
"I called about a car collision and Shairaine was an absolute delight to work with. She was knowledgeable, friendly, and went the extra mile to send me information about body shops near me that I could contact."
We responded:
"Thank you for the 5-star review, Matthew! We’re proud to serve the Seattle community and truly appreciate your support. "
Profile photo of Zak Edwards

Zak Edwards

October 14, 2026

5  out of  5
rating by Zak Edwards
"I’ve been using them as my insurance provider for a while and have always had a great experience. Just today, Sharaine helped me get my motorcycle insurance set up so I’m ready to ride."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Kassahun B

Kassahun B

October 13, 2026

5  out of  5
rating by Kassahun B
"Brandyn is great he knows his stuff well and showed me different options and agreed on the one that works best for me. I recommend talking to him before getting in to any auto/Home coverage"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear that Brandyn provided you with excellent service and helped you explore different coverage options to find the best fit for your needs and budget. We pride ourselves on making insurance simple, affordable, and easy to understand. We truly appreciate your recommendation and look forward to helping you with all your insurance needs in the future!

— Jeff Kalvelage & Team"
Profile photo of Ali Nasirzonouzi

Ali Nasirzonouzi

October 11, 2026

5  out of  5
rating by Ali Nasirzonouzi
"​I had a wonderful experience working with Sharaine. She is incredibly supportive, patient, and knowledgeable. She took the time to address all my questions. Excellent customer service."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Seattle. "
Profile photo of Jeff Chang

Jeff Chang

October 9, 2026

5  out of  5
rating by Jeff Chang
"Sharaine was absolutely wonderful to work with! She set up our auto insurance quickly and kept us on track by following up when we forgot to complete the online transaction. Beyond her efficiency, communicating with her truly felt like talking to family. Highly recommend!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Seattle insurance team. "
Profile photo of marvin “brad” garcera

marvin “brad” garcera

October 8, 2026

5  out of  5
rating by marvin “brad” garcera
"Thank you Sharaine. You are very helpful. You did a great job."
We responded:
"Thanks so much for the fantastic rating, marvin! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Entela Leshica

Entela Leshica

October 5, 2026

5  out of  5
rating by Entela Leshica
"I am very happy with the service I received. I truly appreciate Ms. Sharaine Smith for her patience, efficiency, and excellent communication, and Brandyn for his flexibility in stepping in and continuing the process so seamlessly. His attention to detail, support, and communication were greatly appreciated. Experiences like this remind me why I have remained a loyal State Farm client for so many years. Thank you both for making the entire process easy and pleasant!"
We responded:
"Hi Entela, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Jeff Kalvelage, Your State Farm Agent "
Profile photo of Haweyo Ismail

Haweyo Ismail

October 1, 2026

5  out of  5
rating by Haweyo Ismail
"Great service"
We responded:
"Hi Haweyo, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jeff Kalvelage’s team.  Please reach out to us if any questions come up!  - Jeff Kalvelage’s Insurance Team "
Profile photo of James Wilds

James Wilds

September 30, 2026

5  out of  5
rating by James Wilds
"Slater helped me transfer my plan to a new state, it all worked great."
We responded:
"James, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jeff Kalvelage and Team "
Profile photo of Jay Blessed

Jay Blessed

September 30, 2026

5  out of  5
rating by Jay Blessed
"Brandyn is the best helped me find all my coverages and made me feel like I mattered thanks you’re the best"
We responded:
"Thank you for the 5-star review, Jay! We’re proud to serve the Seattle community and truly appreciate your support. "
Profile photo of Claire Brautigam

Claire Brautigam

September 30, 2026

5  out of  5
rating by Claire Brautigam
"Sharaine was pleasant, competent, and punctual. The customer service felt personalized."
We responded:
"Claire, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Seattle insurance team! - Your State Farm Agent, Jeff Kalvelage "
Profile photo of Miriam Riley

Miriam Riley

September 29, 2026

5  out of  5
rating by Miriam Riley
"Slater was so amazing! Very friendly, helpful and attentive!"
We responded:
"Thank you so much for the wonderful review, Miriam! We're thrilled to hear that Slater provided you with such a friendly, helpful, and attentive experience. Providing exceptional customer service is something we take great pride in, and I'll be sure to share your kind words with Slater! We truly appreciate you taking the time to recognize his efforts and thank you for trusting our State Farm agency with your insurance needs. We look forward to continuing to serve you!"
Profile photo of MARA ELOFFI

MARA ELOFFI

September 29, 2026

5  out of  5
rating by MARA ELOFFI
"Thank you so much for your excellent service and support Slater. I highly recommend this agent to anyone looking for someone trustworthy, knowledgeable, and easy to work with."
We responded:
"Thank you so much for your kind review, MARA!  If you need insurance assistance, we are just an email or call away! - Jeff Kalvelage, your State Farm Agent   "
Profile photo of Jenny Handy

Jenny Handy

September 29, 2026

5  out of  5
rating by Jenny Handy
"Sharaine was incredible to work with. She helped me update my coverage AND add a vehicle to my account. This was all done via email too which made it nice since I own a business so it’s hard to spend a lot of time on the phone. Thanks again for making it go so smooth!"
We responded:
"Thank you so much for the 5 stars, Jenny! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Chip Kennaugh

Chip Kennaugh

September 27, 2026

5  out of  5
rating by Chip Kennaugh
"Slater connected with me and followed through with a call. All connections were on time. The price he quoted fit my needs. Happy to have worked with him"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Seattle. "
Profile photo of Amy Yeung

Amy Yeung

September 25, 2026

4  out of  5
rating by Amy Yeung
"I reached out to Jeff’s office with a couple of questions about my home policy. Sharaine answered my questions as best as she could and had was helpful and engaging."
We responded:
"Thank you for your rating, Amy! If there’s anything we could have done to make your experience even better, we’d really appreciate the chance to learn from your feedback. Please give us a call today so we can discuss it. "
Profile photo of Blake Poppen

Blake Poppen

September 25, 2026

5  out of  5
rating by Blake Poppen
"Sharaine was super helpful and even took the time to give me recommendations for good hikes in the area. How kind and personable, thank you to you and your team!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Kyler Esmay

Kyler Esmay

September 24, 2026

5  out of  5
rating by Kyler Esmay
"Sharaine was super helpful today on getting me a good rate recommend them highly"
We responded:
"Hi Kyler, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Seattle.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Jeff Kalvelage "
Profile photo of Abdirisaq Jama

Abdirisaq Jama

September 23, 2026

5  out of  5
rating by Abdirisaq Jama
"I had a great experience working with Slater. He was professional, helpful, and very responsive throughout the entire process. He took the time to explain everything clearly, answered all of my questions, and made sure I understood my insurance options. I really appreciated his patience and excellent customer service. I would definitely recommend Slater to anyone looking for someone trustworthy and knowledgeable to help with their insurance needs."
We responded:
"Abdirisaq, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Tony Goebel

Tony Goebel

September 21, 2026

5  out of  5
rating by Tony Goebel
"My agent Slater is always quick to help fast sufficient well-mannered and gets things done"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Hanford Nguyen

Hanford Nguyen

September 16, 2026

5  out of  5
rating by Hanford Nguyen
"Sharaine is just the best when it cimes ti helping me and my girlfriend understand and do insurance. Always explaining and being patient to us, shes one of the reasons why I love using ya'll. Thanks Sharaine!"
We responded:
"Hanford, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Jason Brimmer

Jason Brimmer

September 15, 2026

5  out of  5
rating by Jason Brimmer
"Thanks Slatur for all your help ."
We responded:
"Thank you for the 5-star review of Jeff Kalvelage’s team - we really appreciate your kind words! "
Profile photo of Ajay Hansraj

Ajay Hansraj

September 14, 2026

5  out of  5
rating by Ajay Hansraj
"Slater at State Farm provided exceptional customer service throughout our experience. He was friendly, knowledgeable, and highly understanding of our situation. Slater went above and beyond by assisting with the waiver of late fees that resulted from a miscommunication regarding the auto pay feature. We are truly grateful for his support and greatly appreciate the high-level of service he provided. Having someone who genuinely cares about customers and is committed to helping them find solutions is invaluable. Thank you, Slater for your outstanding assistance and dedication to customer service."
We responded:
"Thank you so much for the 5 stars, Ajay! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of R I

R I

September 14, 2026

5  out of  5
rating by R I
"Great customer service from Slater."
We responded:
"R, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "