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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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cynthia weintraub

July 2, 2026

5  out of  5
rating by cynthia weintraub
"Recently I had to make some thoughtful changes to my State Farm accounts. Slater at the Jeff Kalvelage office made it seamless and brought me such peace of mind. Slater's presentation of resources and options gave me choices with my account I'd never been aware of."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jeff Kalvelage’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Seattle ."
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Meghen Hiller

July 1, 2026

5  out of  5
rating by Meghen Hiller
"Sharaine was super helpful with my renter’s insurance renewal and went out of her way to answer all my questions and help me with specifics I needed for my new lease. Wonderful customer service and much appreciated!"
We responded:
"Wow, thank you for the 5-star review, Meghen! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Amir

July 1, 2026

5  out of  5
rating by Amir
"Sharaine was fantastic to work with. I called in with a lot of questions about a new policy, and she walked me through every coverage line patiently, explaining what each one actually meant and where I could save without leaving myself exposed. Never once did I feel rushed or upsold. She laid out the trade-offs honestly and let me make my own decisions with full information, which is exactly what you want from an insurance agent. Gracious, knowledgeable, and genuinely helpful. Highly recommend this office to anyone shopping for coverage in the Seattle area."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Kalvelage’s Team. "
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Zooey Kitty Kat

June 29, 2026

5  out of  5
rating by Zooey Kitty Kat
"I needed homeowners insurance for a new home purchase. Slater made it such a smooth process. It was easy to understand my options and completely painless."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jeff Kalvelage’s Team. "
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Taylor Van Laar

June 10, 2026

5  out of  5
rating by Taylor Van Laar
"I was paying an ungodly amount to my previous insurance people for my car monthly. As a student that was absolutely unacceptable so I called the dudes from the Jake from state farm adds. Safe to say I was actually Impressed, A typical somewhat daunting adult task was so easy with these guys. Not only has my bill been lowered significantly for the same car but I was delightfully greeted with pleasant conversation and a devoted helpful team when struggling with understanding and payments. Wonderful team and people here, Bravo to Jeff."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeff Kalvelage’s Team here in Seattle . "
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Jack Agnew

May 29, 2026

5  out of  5
rating by Jack Agnew
"Jeff and his team are exceptional! Very friendly, wildly helpful, and I would recommend them for all insurance and financial needs. If you’re looking for an insurance agent who has your back, Jeff is your guy."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeff Kalvelage’s Team. "
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Tarm Leamphan

May 28, 2026

5  out of  5
rating by Tarm Leamphan
"I would highly recommend Jeff and his team for all of your insurance needs. They are incredibly kind, highly responsive, and truly take the time to help you understand your coverage, how your insurance works, and exactly what you’re paying for. They work hard to find the best options and pricing for your situation while making the entire process easy and stress-free."
We responded:
"Thank you so much for the great review, Tarm! We truly appreciate your recommendation and are glad we could make the process easy, responsive, and stress-free—helping you understand your coverage and pricing."
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David Katz

May 28, 2026

5  out of  5
rating by David Katz
"Jeff thinks about everything you need for insurance and finds the best personal, home and auto coverage for you. I love what he has done for us. Find out why he is in the top 5% nationally as a State Farm agent for service."
We responded:
"Thank you for the feedback, Dave! We are grateful for the opportunity to support our community and are honored to be recognized for it! If we can further help you, please do not hesitate to call, email, or text me!"
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Julia Terlinchamp

May 19, 2026

5  out of  5
rating by Julia Terlinchamp
"Jeff is a very thoughtful and savvy insurance agent who prioritizes his clients best interests, even over profit to himself and his company. That's not easy to find these days. As a small business owner just opening my place, he has been quick to respond and excellent at problem solving, even when issues were thrown my way that could have benefited him if he chose to go that route. I highly recommend Jeff if looking for an actual human to help you navigate your insurance options."
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Lourienne Dupaya

May 8, 2026

2  out of  5
rating by Lourienne Dupaya
"EDIT: I’ve tried messaging and emailing them multiple times with multiple questions. They have not replied to my past two concerns through text or email. I expect better service and reliable, professional response times. I’ve found that I have to troubleshoot things on my own or it won’t get done.

Jeff and Brandon did a great job getting us started and finishing up with our auto insurance on State Farm! Jeff worked over time to make sure we got our auto insurance finalized before we picked up our car the next day. We appreciated the care and professionalism he put into helping us! Sharaine also helped with following up and helping us with new documents for me and my husband!"
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haley karnes

May 2, 2026

5  out of  5
rating by haley karnes
"It has been a true pleasure working with Jeff. He helped me switch car insurance companies and was able to get me way more bang for my buck. He pays attention to the details and really walks you through each step to make the transition seamless. It has been a great experience."
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Ryan LaDage

April 23, 2026

5  out of  5
rating by Ryan LaDage
"We’ve used State Farm for years and have nothing but great service and experiences with the company. More specifically, we’ve used Jeff Kalvelage as our agent for almost 10 years and feel very cared for and safe. He and his staff have always been friendly, efficient, and helpful. I recently worked with Sharaine to get started with setting up Life Insurance coverage. She’s amazing! She has been easy to talk to, timely with communication, and able to explain the details of coverage. Sharaine talked to me like I was a real person, asking about family and getting to know me … not just a number or a name on a file. I appreciate that consideration. Well done and thanks!"
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Brandy Arias

March 17, 2026

5  out of  5
rating by Brandy Arias
"I had an excellent experience working with Sharaine. She is truly one of the best agents I’ve had the pleasure of working with. From start to finish, she was professional, knowledgeable, and incredibly responsive.
What really sets Sharaine apart is how approachable and supportive she is, she makes the entire process feel comfortable and stress-free, almost like working with a trusted friend. She consistently went above and beyond to answer questions, provide guidance, and ensure everything stayed on track.
I highly recommend Sharaine to anyone looking for a dedicated and reliable agent who genuinely cares about her clients."
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JensPSteinhagen

February 25, 2026

5  out of  5
rating by JensPSteinhagen
"I switched to State Farm about a year ago. This office has been top notch ever since. Amy was fantastic when she set up all my policies in the beginning. Yesterday, Sharaine did an awesome job setting up a new auto policy within minutes
while I was at the licensing office.
Highly recommend this agency!
Keep up the great work!!"
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Pam Uzzell

February 20, 2026

5  out of  5
rating by Pam Uzzell
"Sharaine has been so helpful in helping us with home insurance. Going over coverage, making sure we had the right amount, and preparing quotes for us. She's also warm and friendly, which made the whole experience easy and pleasant!"
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Selim Arda Tırnakçı

February 16, 2026

5  out of  5
rating by Selim Arda Tırnakçı
"Sharaine was super helpful and kind!"
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Teresa Bennett

February 7, 2026

5  out of  5
rating by Teresa Bennett
"Brandyn explained everything very clearly. Asked questions to get me the correct coverage & really listened to my answers. Returned calls and texts when he said he would- right on time Very engaging and not pressuring at all !
I recommend HIM & State Farm !
Thanks again 😊"
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Porter Funston

February 6, 2026

5  out of  5
rating by Porter Funston
"Sharaine made it easy to switch over my policies when I moved from out-of-state"
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Tracy Johnson

February 5, 2026

5  out of  5
rating by Tracy Johnson
"Very easy and quick to do. Brandon was very helpful in getting my insurance going again. Plus it he answered all questions and followed up to make sure I had everything I needed"
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Avalon-Grace Reed

February 3, 2026

5  out of  5
rating by Avalon-Grace Reed
"After months of me being busy minded and frustrated and confused (and lowkey taking it out on this team….) Brandyn went the extra mile to make sure I understood what was going on. He helped me beyond bare minimum and did so despite me giving hella attitude lol"
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paula gray

February 1, 2026

5  out of  5
rating by paula gray
"Sharaine is incredible. I needed insurance in a very short time span as I cancelled our current insurance. I received 2 referrals so I called her on my break and left a vm and she called me within the hour and went right to work! She successfully got me snd 5 of my kids and their cars in a policy. It was all within 24 hours !!!!she took the time to explain the policy and waited PATIENTLY while I gathered mileage on all my kids cars!!thankyou sharaine —-you are efficient and professional and very KIND !"
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David Gonzalez

January 30, 2026

5  out of  5
rating by David Gonzalez
"Sharaine has been an absolute wonder. She didn't just help us set up our home insurance; she really fine-tuned the policy to beat every competitor out of the water. On top of that, she managed to cut our auto insurance costs by approximately $100 a month. We couldn't be happier!"
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Tina Schuler

January 24, 2026

5  out of  5
rating by Tina Schuler
"I have been working with Sharaine on many things recently. She went through all of my policies to try and save me some money. She helped me get the appropriate documents needed for proof of insurance. Through our conversations , emails, and text messages she was very quick to respond to all of my needs. Sharaine is professional, polite, and respectful. She is an all around pleasure to work with."
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Mike Lancey

January 15, 2026

5  out of  5
rating by Mike Lancey
"Working with Jeff Kalvelage and the Jeff K Insurance team is a great experience. We love Jeff and his service crew! And our family insures all of our vehicles and both boats with Jeff's State Farm brokerage. Out bookkeeping and tax business carries both General Liability and E&O professional coverage, and we love it!"
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Herman Forrest

January 15, 2026

5  out of  5
rating by Herman Forrest
"Great service and people 5 stars all the way!"