
State Farm® Insurance Agent Jeff Kalvelage
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mk347
April 28, 2025
"My Experience with Amy was really nice. She was easy towork with!! I appreciated her knowledge and and helpful attitude.Ty Amy."
Jeff McGuinness
April 25, 2025
"BUYER BEWARE!!! The negligence in this office has cost me $2000. This is the worst insurance experience that I have ever had. I have been with JK for the past 3 years. Each year I put 2 autos into suspension for the winter. Last year, one auto policy was being cancelled because of a pending sale. Neither policy ever was cancelled or suspended and was continued to be charged! I made 3 follow up calls over the winter to AGAIN, to suspend these vehicles. Between March and May 2025 I spent countless hours on the phone with JK office trying to get this corrected and a credit that totaled about $2000. His office and State Farm in general would not correct or refund ANY of this money caused by their continued negligence. I will be filing complaints with the State commissioners office and NEVER use JK State Farm ever again. I would NEVER recommend this office to anyone."
"Hi Jeff, thank you for sharing your feedback, and I am sorry we fell short of your expectations. We have been working diligently with you regarding your concerns, and have taken all escalations we could at an agency level, to find an outcome suitable for everyone. Please give our office a call, so we can discuss the standard escalations process with our corporate partners. Thank you, we look forward to hearing from you to continue working with you on this to find a suitable resolution."
Amirra And
April 14, 2025
"I recently had the great experience of bundling my home, car and business insurance with Jeff and it couldn't have gone more smoothly. He was patient in explaining many things many times to me, he was knowledgeable, kind and did such a great job guiding me through this process. It was so stress free, I even recommended my parents to him! Thanks Jeff! I appreciate you and all you do."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Colin Kossman
March 17, 2025
"Jeff is a wonderful, trusted resource for insurance. I've enjoyed knowing and working with him for many years."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Dominic Divakaruni
February 27, 2025
"Can never get a hold of them! I purchased a new car to add to my policy and have been trying to reach them for 4 days. Left several messages. Just horrible customer service"
"Hi Dominic, we’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service. "
Luciana Isabel
December 28, 2024
"Jasmine was really easy and great to work with!! I appreciated her knowledge and helpful demeanor."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Semi Pro Live
December 20, 2024
"Staff members are great to work with! They provided a renters policy quote and vehicle quote. Very easy process. They can also help with business quotes - didn’t know that!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Anika Reynolds
December 19, 2024
"Frank helped me get a life insurance policy even though I have medical conditions. I am so grateful he asked me for an appointment!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Tessa Hawkins
December 4, 2024
"It had been impossible to get simple things done, or clarity from anyone at this insurance agency. I currently have three renter’s policies for my same address. The person I have talked to multiple times I have had to provide instruction too, and I don’t know anything about insurance! Some of it is just common sense. The most basic things take forever and get done incorrectly. I understand if there are aspects of underwriting etc that take time and need to be consider, but explain that to me as the professionals I am paying, so I can make the right requests and decisions. How can two simple policies be so hard! It is affordable, but the frustration on dealing with the makes me want to pay more just to not deal with it anymore, I previously wrote a great review for an employee here, who helped me after much previous frustration. They seem to no longer work there now."
"Hi Tessa, thank you so much for your feedback, I am sad we fell short of expectations. I just called to inquire further, and am sending an email now. The individual you were working with is on leave and we are working on process & coaching behind the scenes. Still, I will work to get this resolved immediately."
Karly
December 3, 2024
"Switching to Jeff Kalvelage was one of the best decisions I’ve made for my family’s financial security. As a new resident in Washington, I was overwhelmed with insurance options, but Jeff’s team made the transition smooth and stress-free. They’re experts in handling out-of-state transfers and found me great rates on both auto and renter’s insurance. Thank you so much for all your help!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Adrian Veiga
December 3, 2024
"I’ve been a client of Jeff Kalvelage Insurance for years, and I couldn’t be happier with their service. Jeff and his team have consistently provided exceptional support. They’re not just knowledgeable about insurance products; they take the time to understand my unique situation and offer tailored solutions. Recently, when I needed to adjust my coverage due to a move, they were incredibly responsive and helped me navigate the process seamlessly. Their office is welcoming, and I appreciate how they prioritize building long-term relationships with clients. Whether it’s auto, home, or life insurance, Jeff’s team always goes above and beyond to ensure I have the right coverage at competitive rate!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Joe Lipari
November 26, 2024
"Jeff has been awesome to work with, he does what he says and does a very good job at it...."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Kaitlyn Craig
November 26, 2024
"Had the pleasure of working with Jeff’s office recently for a mutual client and they made everything very easy! Would definitely recommend giving them a call if you are looking for great customer service. We will be using them for any of our clients moving to the Northwest!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to helping with your clients who move to Washington, Oregon, or Idaho! "
Victor Bull
November 26, 2024
"Jeff's insurance agency is amazing. I refer any customer moving Washington to Jeff and his team. I know they'll be taken care of and be able to transfer their insurance effortlessly."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Asia Kalvelage
November 26, 2024
"I recently switched to State Farm for my auto insurance, and it was the best decision I have made. The process of getting a quote was smooth and easy. I was able to compare different coverage options, which helped me choose the right plan for my needs. One of the things I appreciate the most is the customer service at this office. Whenever I had a question or needed assistance, their representatives were friendly, knowledgeable, and quick to respond to all my questions."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Cliff Haack
October 10, 2024
"Jeff and his team are amazing! We have sent multiple clients their way for renters insurance and each one has come back fully covered and happy they meet with Jeff's team! We would suggest them for all your insurance needs!"
"Hi Cliff, thank you for your feedback, and the wonderful review! We are so grateful to help your clients for their renter's insurance needs. They are so easy for us, we can provide prompt support around it."
Mckenzie Chase Management - MC Bookkeeping and Tax
October 10, 2024
"Jeff's State Farm team has taken care of pur clients with amazing customer service. Our clients are so happy that Jeff's team follows up to ensure clients get money saving programs and the full benefits of policies purchased. Thank you Jeff and State Farm!"
"Thank you Mike, we are so grateful for the introductions you make to our agency! We will continue to serve them with the high level of service they and you deserve!"
Navid Namazi
October 10, 2024
"Jeff and his team are very professional. We have several vehicles and properties insured through Jeff / SF FYI they are at a new location off of Lake City Way"
"Navid, thank you so much for the glowing review! We absolutely love helping you and your family. We look forward to going above and beyond by helping and working with you, your friends, and family for years to come!"
Chris LeBeau
August 22, 2024
"Jeff is my new insurance agent and has done a great job for my business. Highly recommended."
"Hi Chris! Thanks so much for your feedback! It has been a pleasure to work with you, and look forward to exceeding your expectations for years to come!"
Bobby Greene
August 21, 2024
"Tiara was a great help! Very friendly and personal service. I’ve been with this agency for the better part of a decade, and they are always a pleasure to deal with."
"Hi Bobby, thank you so much for the glowing review! It has been so great to work with you over the years, and look forward to working with you for the next decade!"
Anthony Greer
August 15, 2024
"I have recommended Jeff on several occasions, and every time I do, I hear about his exceptional customer service and his ability to get things done. Like a good neighbor, Jeff K. is there!"
"Thank you for the kind words, we are so glad that we have been able to consistently support you & the referrals you send our way! We very much value the relationship we have built over the years! THANK YOU!"
angela martinez
August 5, 2024
"Jeff is fantastic to work with! He always makes you feel welcome and confident in the insurance plan he provides. He's honest and reliable—I highly recommend him."
"Thank you Angela! We appreciate your kind words, and am glad we can find a plan that works perfectly for you! If you need anything in the future, please do not hesitate to text, call, or email :)"
Jenn Vaughan
August 1, 2024
"Tiara was an absolute gem to work with. She was very responsive and made the entire process very easy and painless."
"Hi Jenn! Thank you so much for your feedback, we are so grateful to have Tiara! I am glad she was able to help, and look forward to continuing to exceed your expectations!"
Skyeler Milgate
July 11, 2024
"Jeff and his team are top notch. Knowledgable, helpful and friendly. They’re an asset to the community."
"Hi Skyeler, thank you so much for your feedback! We do our best, and am glad to see that we are making an impact :)"
Isaac Niederer
July 9, 2024
"Tiara Young was incredibly helpful and very nice to talk with. She made the whole process simple and explained everything very well. Got me a really good rate too!"
"Hi Isaac! Thanks so much for your feedback, and glowing review of Tiara! I am glad we were able to make the process simple, and keep your rates nice & competitive!"